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Shipping Info

Shipping

Your order will generally ship within 2 business days after you place it. Often your package will even leave the same day you place your order. (If you have already placed an order you can check your order status through your Customer Account page.) In the unlikely event your order is delayed, we will email you. We ship Monday through Friday from our headquarters in Niles, Illinois.

For your protection, we require UPS to get your signature at the time of delivery. If there is no secure place for package delivery at your home, it might be a good idea to have your package delivered at work.

Please be sure that your address is complete and correct. When UPS needs to correct an address, they charge us an $8.00 fee. If your address needs to be corrected, we will need to add this fee to your credit card.

Shipping options to the continental United States
  • Standard Shipping - a flat $7.95 per order. Free shipping on orders over $100. Delivery in 3-7 business days. We use a variety of carriers for ground shipping, and will choose the most appropriate delivery method for your shipping location. It is not possible to specify a preferred carrier when placing your order.
  • UPS 2 Day Afternoon Delivery - a flat $15 per order, regardless of order size. Delivery in 2-3 business days.
  • UPS Next Day Afternoon Delivery - a flat $30 per order, regardless of order size. Delivery in 1-2 business days.
  • Most orders leave our warehouse within 2 business days. Typically UPS Next Day and UPS 2 Day orders receive priority and will ship the same day if placed before 11 a.m. CST or the next business day. Note that UPS will deliver your package Monday through Friday (no weekends).
Shipping cost to Alaska, Hawaii and Puerto Rico

We ship UPS 2nd Day Delivery. The flat fee is $25 per order, regardless of order size.

Shipping to US Post Office Boxes

Yes, we ship to US Post Office Boxes for a flat $7.95 per order. Select Standard Shipping. Free shipping on orders over $100.

Shipping cost to US Military Addresses (FPO, APO, DPO)

We ship USPS for $7.95 flat to US Military Addresses. Free shipping on orders over $100.

Outside the 50 United States:

Kidorable gladly accepts orders from all around the world. We ship via the Post Office, International Priority Mail, for a flat $35 per order, regardless of order size. We ship UPS Ground to Canada for a flat $15.

Your packages may be subject to the customs fees and import duties of the country where you have your order shipped. These charges are always the recipient's responsibility.

We're sorry. But at this time we are unable to ship to the following countries: Belgium, China, Denmark, Finland, the Former Yugoslavia, France, Ireland, Italy, Luxembourg, the Netherlands, Norway, Sweden, Switzerland, Taiwan, the UK, and Vietnam.

Customs, Duties, and Taxes

Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Order Confirmation

You will receive an e-mail Order Confirmation within minutes of placing your order. Your order number will be included. We encourage you to save or print your e-mail Order Confirmation for your records.

We will also e-mail you when your order ships and include tracking numbers so you will know exactly when to expect your order on your doorstep.